Privacy Policy
Last updated: June 23, 2026
Overview
Cranfield Services ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website at cranfieldservices.com or contact us by phone or email, how we use it, and the choices you have.
Information we collect
We collect information you provide directly, your name, phone, email, service address, and the details of your HVAC request, when you fill out a form, call, or email us. We also collect basic, non-identifying analytics (pages visited, device type, referring source) through standard web analytics tools so we can improve the site.
How we use information
We use the information you provide to respond to your inquiry, schedule and perform HVAC service, send service-related communications, and improve our website and services. We do not sell or rent your personal information to third parties.
Cookies and analytics
Our website uses cookies and similar technologies for basic functionality and analytics. You can disable cookies in your browser settings; some site features may not work as expected if you do.
Third-party services
We may use third-party services for analytics, email delivery, mapping, and form processing. These providers receive only the information needed to perform their function and are contractually limited in how they use it.
Your rights (CCPA / GDPR)
If you live in a jurisdiction that grants you data-protection rights (including California's CCPA and the EU's GDPR), you may request access to, correction of, or deletion of personal information we hold about you. Contact us at cranfieldservices@gmail.com and we will respond within the time required by applicable law.
Data retention & security
We retain inquiry and customer information for as long as needed to perform service and meet legal obligations. We use reasonable technical and organizational measures to protect that information.
Contact
Privacy questions or requests: cranfieldservices@gmail.com · (423) 504-0293 · Chattanooga, TN.